Transcription of audio recordings into text can be a vital component for industry sectors that conduct qualitative research, including market research companies, academic research institutions and public sector organisations, for example.
There are a few important factors to take into consideration when selecting a professional transcription services company, here are a number that are vital to ensuring you receive the high quality service that you need.
Quality and Experience
Transcription services providers that have been in business for more than 10 years have a proven track record. Their longevity in the industry is as a result of working hard to understand their clients’ needs and adapting and flexing their services as the research sector has evolved.
Established in 1992, Transcribe It has built up trust and long lasting relationships with a diverse range of reputable organisations, including the NSPCC, the UK Cabinet Office, the University of Oxford and the Royal Veterinary College.
You need a professional transcription services company with a team of experienced, skilled and highly trained transcribers, with a commitment to delivering high quality transcripts, within agreed deadlines.
In 30 years, Transcribe It has never missed a deadline. To ensure that we deliver on our promises, our transcription team are happy to work evenings and weekends [by choice!] to ensure that we go the extra mile.
Voice recordings can contain sensitive, confidential information. A high quality, professional transcription services company will be UK based, GDPR compliant, have a state of the art uploading platform where you can feel safe that your data is secure.
Transcribe it never forgets there is a real person behind the experiences and opinions expressed in research interviews. We recognise that security is paramount and have partnered up with Huddle for our online client portal solution, to upload recordings and share transcripts. This allows you to upload securely into the cloud, guaranteeing UK data sovereignty, with data encrypted in motion with high-grade SSL.
Flexibility is crucial. Researchers need a transcription services provider that is able to not only meet tight deadlines but adapt their service provision to the needs of the individual client.
Transcribe It continue to evolve their service offering to meet the changing needs of the qualitative, social and academic research sector. Standard service levels such as intelligent verbatim and strict verbatim transcription have now been extended, we were the first transcription company to offer a free anonymisation service, we can colour code respondents and incorporate discussion guide headings within transcripts, we really understand what our clients need.
The cheapest transcription service can prove to be a costly mistake. Cheap transcription service providers offer a low price because they use ASR [automatic speech recognition] software that produces nonsensical blocks of text. Some outsource their work overseas to non-native English speakers, where standards are not as high and corrections are needed. This builds in more time and therefore, further cost into the equation.
Many agencies will make you wait weeks to access the cheapest rate.
You should look for a UK-based transcription agency which offers value for money for higher-quality and accurate transcriptions. Although you may pay a slightly higher price, the decision will be cost-effective in the long run. Transcribe It offer reasonable prices and no extra costs for quick turnarounds.
At Transcribe It, we are continuously adapting and flexing our services in order to meet the needs of our clients, and we will continue to do so. If you have any transcription questions, we are always happy to help!
Contact us on 01992 445411 if you would like to discuss how we can help you with your UK transcription needs.