Transcribing your audio, whether it be for market research or an academic project, can be a very time-consuming task. However, with professional transcription services, you can save a lot of time that can be better spent elsewhere. To get the best transcriptions, it is important to assess the websites or businesses you are considering.
The following points are some guidelines to help you make the best decision when choosing the right transcriptions services:
Length of Experience
When choosing a transcription business, a sensible starting point is to find out the length of experience the business has. A business that has been running for a longer period of time will have more experience working with different industries and their specific jargon, from medical to technical and specific academic sectors, and will better understand the jargon used within them. For professional transcriptions, you will need professional transcriptionists to get your data recorded accurately and to a high standard.
At Transcribe It, we have been providing transcriptions since 1992 – making us the UK’s longest and established transcription service!
Another great indicator to evaluate a transcription company is to research their customer reviews. Let’s face it, the majority of us are only driven to leave a review if we are incredibly impressed by the service we have received, nobody ever bothers if it’s average. The standard of work and service received must be outstanding to receive a testimonial.
You can check a business’ reviews on Google, Facebook, or head to their website. If they have multiple excellent reviews from a wide variety of reputable organisations from a range of industry sectors, then you can be confident they will exceed your expectations.
Length of experience and great customer reviews mean nothing if you can’t trust a business with your data. Be sure to check the security and data protection procedures that the transcriptions service adheres to, and find out the level of protection they use to keep your information safe. You should check the following:
- Do they comply with UK Data Protection laws?
- Does their website hold an SSL licence?
- Do they have a clear Data Protection Policy stating how your material is kept safe and secure?
- Are their transcribers’ ID or DBS checked?
At Transcribe It, we do as much as possible to keep your files secure. You can find out more about our security procedures here.
Level of Services Provided
A professional transcription agency will offer multiple levels of transcription service. Clients’ needs vary, depending on if they require academic transcription, transcription of focus groups for market research or a detailed transcript of an HR disciplinary meeting. A professional service will understand that requirements from them will be more complex than just turning audio into text.
To get the best transcription for you, check the services provided by the transcription business. This can include strict verbatim and intelligent verbatim transcriptions.
Intelligent verbatim transcriptions are where everything is typed out but fillers, repetitions, and any stumbling over words is omitted. This is to give a clear but full understanding of the discussion.
Strict verbatim transcriptions capture everything that is said and how it’s said – including all of the pauses, hesitations and signs of mood, tone, and emotion.
At Transcribe It, we offer a comprehensive range of audio transcription services; including strict, intelligent, and summary of verbatim, as well as optional extras. You can find out more about our services here.
When looking at the cost of the transcription services, often the cheapest service will not be the best. Many services which have an attractively low price will use AI software or outsource their transcriptions overseas to non-native English speakers. This can result in inaccurate and low-quality transcriptions.
For higher-quality and accurate transcriptions, look for a UK based transcription agency which offers value for money. You may pay a slightly higher price, but the decision will be a cost-effective one in the long run.
At Transcribe It, we have continuously adapted and flexed what we offer to meet the needs of our clients, and we will continue to do so. Please contact us for any transcription queries, we are always happy to help!
You can give us a call on 01992 445411 if you would like to discuss how we can help you with your UK transcription needs.
Alternatively, you can choose to email us your transcription enquiry at firstname.lastname@example.org and we’ll be in touch with a quote as soon as possible.