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Transcription Services for the Healthcare and Pharmaceutical Insight Sector

By 21st March 2022July 12th, 2022No Comments
medical transcription

Researchers in the healthcare and pharmaceutical insight sector rely on specialist medical transcription services providers to understand their needs, when they gather insight from patients, payers or physicians. 


Transcribe It has been specialising in medical transcription services for nearly 30 years, we are experienced in a wide range of medical topics and over that time, have developed our offer into a range of service levels tailored to the specific requirements that our pharma insight clients, fully capturing every detail of the data so that analysis can take place quickly, efficiently and accurately.  


Here are some services we have developed specifically for our clients:   


Discussion Guide Headings 


Medical researchers have a lot of data to plough through within a short period of time.   We can take the discussion guide and incorporate headings throughout the verbatim transcript, ensuring common themes and topics can be more easily identified from group discussions, long depth interviews and kaleidoscope workshops.  


Automatic Anonymisation


GDPR requirements and keeping respondent information confidential is crucial in the pharmaceutical and medical industry.  We offer automatic anonymisation at the point of transcription, to help clients meet their obligations.  Our human transcribers remove personal identifiers and replace them with generic descriptions [doctor, hospital, husband, son, daughter etc].  


Verbatim Extra


Verbatim transcription is a regular facet of medical transcription services.  Every small detail of the dialogue is transcribed, from pauses to “umms”, stutters and false starts, and everything in between.  A verbatim transcription converts the spoken word into text exactly as it is said, without “cleaning up” hesitations and pauses. 


“Verbatim extra,” includes mood and tone.   Where is this valuable?  For example in getting underneath how a physician feels about prescribing a certain drug, they can be very factual in the spoken word but HOW they feel about something can be reflected in their tone.  A patient can say they are coping okay with their treatment but their voice can reflect how worn down they are by it.


Colour Code Respondents


Focus groups involving physicians and patients are an integral part of pharmaceutical research, so obtaining an accurate record of a focus group with animated discussions involving multiple people requires an experienced transcription service. We can identify and colour code respondents in focus groups, i.e. distinguishing between oncologists, nurses and GPs to make it easier to group their responses in the analysis. 


Don’t Just Take Our Word For It!


Transcribe It is the UK’s longest established transcription services provider [established in 1992]. We have extensive experience in medical transcription – don’t just take our word for it! 


“Transcripts are great quality; they are clearly laid out, easy to read and the language used is captured well. The agency are very responsive and always send through work in a timely manner, especially appreciated when deadlines are tight.”



Please give us a call on 01992 445411 or use our contact form and we’ll discuss how we can help you with your transcription needs.

Alternatively, you can email us your transcription enquiry at and we’ll be in touch with a quote!