TI-News

How do you know you’re using Secure Transcription Services?

By 14th October 2020 No Comments
Security

When outsourcing your transcription, you need peace of mind that your data will be kept safe and secure.   

 

[1] Need a transcript of your HR disciplinary or redundancy meeting?   

[2] Conducting an interview for your academic research on a highly sensitive subject and need an accurate transcription?   

[3] Interviewing patients about their journey with a particular disease and/or drug?  

 

You need to be assured that when engaging a professional transcription service, that they take the safety of your data seriously.  

Thankfully, there are plenty of legitimate and security conscious UK transcription services that you can place your trust in.  As the world of business shifts in the digital age, transcription service providers – such as us here at Transcribe IT – have put emphasis on achieving and maintaining their security protocols in order to keep client information safe and secure. 

Here’s what you should look for when it comes to hiring a data conscious and secure transcription service in the UK. 

 

Website Data Encryption

A secure, UK transcription service will ensure that their website is protected with the most up to date, data encryption protocols.  Take a look at the transcription service’s website and if you notice that the full address starts with “HTTPS”, then it’s a good sign. The “S” stands for “secure”, it offers much better security than the old “HTTP” system. Look for SSL encryption, 256 Bit should be the minimum.  It ensures that your data is encrypted when it is uploaded to the website.   

 

UK Based Transcription Team

Ensure that the transcription team are signed up to the transcription services company’s security protocols.   Transcribe It’s team of elite transcribers are DBS checked and sign annual confidentiality and security information agreements, adhering to a stringent set of requirements. 

 

Email Encryption Option

A secure transcription services company will offer the option of sending transcripts by encrypted email.  Transcribe It utilises Egress email encryption software which offers government and industry-certified secure email software providing total control over shared information.   

 

ICO Registered and GDPR Compliant 

General Data Protection Regulation (GDPR) are a strict set of regulations which are imposed on businesses with UK and European-based customers. It focuses mainly on a wide range of data handling procedures and puts the requisite responsibility of managing client data on the business in question. This means that transcription services have to have tightened security measures and they must publicly report if there has been a breach of their security, or they could face fines.  

Being registered with the Information Commissioners Office under the Data Protection Act ensures that a secure transcription services company is GDPR compliant.  

 

Cyber Essentials

The Cyber Essentials scheme is a Government-backed, industry-supported certification and run by National Cyber Security Centre (NCSC).  You can be assured that a secure transcription service that has achieved accreditation, has implemented security controls to fight most common cyber security threats. 

 

Transcribe It is the UK’s longest established transcription services provider [established 1992].   We’re highly experienced in the provision of interview transcription to the research sector. 

Please give us a call on 01992 445411 or use our contact form and we’ll discuss how we can help you with your UK transcription needs. Alternatively, you can email us your transcription enquiry at info@transcribeit.co.uk and we’ll be in touch with a quote!