HR Transcription Service UK

Transcribe It is increasingly being asked to provide a HR transcription service UK organisations can rely on —where AI transcription tools are already in use, but the output still needs human correction, clarity and context.

AI delivers speed and efficiency — but HR documents need to be accurate, audit-ready and legally defensible. That’s why human review matters.
HR organisations are increasingly recognising that, while AI delivers speed and cost efficiency, that accuracy, context, nuance and quality assurance still benefit significantly from an experienced human ear.

One of our HR clients was conducting a two-stage redundancy consultation with 70 employees of a large company. Their platform generated AI transcripts of each meeting, but the accuracy and formatting varied — and the employee sections of the template required a complete write-up from the audio.

The Need

Transcribe It was asked to deliver a full human “check and correct” service to ensure every transcript was accurate, clearly structured, consistent and formatted correctly, and suitable for use as an official record of the consultation process.

In addition, whilst the client had already completed the employer section within their predetermined template, employees’ questions, comments and queries needed to be transcribed from the audio, to ensure each document was an accurate and reliable record of what had actually been said.

How Transcribe It met the objectives

We received the AI draft transcripts alongside the original audio files. Our team of experienced UK-based transcribers applied detailed human review, correction and formatting, including:

• Our secure UK transcription platform enabled the client to upload audio files plus their AI draft transcripts.
• The recordings were transcribed within 48 hours and placed into clear individual, dated folders.
• Our transcribers corrected AI mishears and inaccuracies, [unique job titles, for instance]
• Attributed speakers correctly (HR lead vs employee)
• Ensured each employee comment was accurately aligned to the correct section of the template, even where the employee moved between topics non-sequentially
• Ensured consistent terminology and phraseology across all 70+ transcripts
• The final documents were securely uploaded in the client’s standardised format, via our encrypted platform.