Security

Security And Confidentiality Are Paramount And Transcribe It Is Committed To Maintaining The Trust And Confidence Of Visitors To Our Website And Users Of Our Services.

Data Protection

  • Transcribe It’s secure platform for uploading recordings and sharing transcripts offers the most up to date encryption and is utilised by many UK government departments. 
  • Our platform meets the 14 Cloud Security Principles set by the National Cyber Security Centre.
  • We are registered with the IPO and are fully GDPR compliant.  
  • Data is stored within the UK.
  • We hold UK government-approved, Cyber Essentials accreditation

A copy of our Data Protection Policy with full details of how we keep your material safe and secure, is available upon request.

Confidentiality

All our transcription team are UK nationals and DBS checked.

Transcribe It recognises that security is paramount and you need a transcription services provider you can trust.

Our transcribers adhere to our robust Information Security Policy, Data Protection Policy and sign an NDA every 12 months, ensuring they comply with our stringent security requirements that go hand in hand with our Cyber Essentials accreditation.

We can provide a generic Confidentiality Agreement for clients to tailor to their particular needs, we also understand that some projects are extremely sensitive and are happy to sign any NDA, as provided.

What our clients say

FAQs

How do I find a good quality, digital transcription company?

  • A professional transcription service should prioritise accuracy and reliability in terms of meeting deadlines, speed and security.  But whilst speed is important, it should not come at the expense of accuracy. At Transcribe It we strike the right balance between delivering digital audio transcriptions on time, without ever compromising on quality.
  • Security of your data should be paramount. Transcribe It prioritises the privacy of your data and employs robust security measures, adhering to the National Centre for Cyber Security’s 14 Cloud Security Principles. Here is a small sample of Transcribe It’s testimonials:

“‘The service I have received from Transcribe It is exceptional. The whole process is extremely smooth and easy, and the quality of transcripts is great! Transcripts are always delivered on time and the team, especially Nicki, are always so helpful and extremely quick to respond, on hand to help, if needed! Would not go anywhere else!” Research Analyst, National Healthcare Professional Organisation

"I was delighted with the service I received from Transcribe It. The company processed a lengthy conversation involving Swahili words and phrases efficiently and accurately. Your communication was clear and timely, and the staff I dealt with - friendly and professional. I will definitely use Transcribe It again, and I will be recommending the company to friends and colleagues." Professor, University

How can I have my audio or video transcribed into text?

You now have three clear choices when deciding how to have your audio or video transcribed into text:

  • Human transcription: Human transcription services are a great choice for producing clearly presented transcripts from the most simple to complex recordings. Completed by a professional transcriber, this method is suitable for a wide range of audio and video files.
  • AI transcription: Voice recognition software and AI transcription uses advanced technology to convert audio or video files into text format.
  • AI/human transcription hybrid: A professional human transcriber checks and corrects AI generated text, fixing errors, improving grammar, and structuring sentences so they make sense and are factually correct.

How do I choose between human transcription or AI transcription?

  • Human transcription: The human ear is our most significant advantage, enabling Transcribe It’s team of professional transcribers to produce an accurate reflection of a discussion, capturing language nuances, accents, and the context of conversation.

Human transcribers turn audio into text by offering an extra layer of quality control, they proofread transcripts, ensuring that the final transcript is free from errors, inconsistencies or misinterpretations. Human transcription is particularly vital in specialised fields such as police interview transcription, academic research transcription, HR and tribunal transcription, medical transcription and legal transcription.

Human professional transcription services offer a higher level of data security and confidentiality than AI can. This is crucial for sensitive content such as HR investigation interviews, research interview transcription, pharmaceutical research, public health research, where data breaches can have severe consequences. 

Transcribe It LISTENs to a discussion, we don’t just HEAR it.  We have vast experience in transcribing recordings, from the most simple dictation to the most complex of recordings, turning any audio or video interview, meeting or tribunal into a clearly presented, accurate transcript.

  • AI transcription: AI offers speed, it’s cheap and it’s scalable, and can process really large volume projects quickly, that would not be affordable to have transcribed by a human.

Automated systems do however struggle with accuracy, in terms of nuance, jargon and understanding accents. The transcript layout is often jumbled, sentences and paragraphs run into each other and speakers are misidentified. They can even miss out large chunks of text all together. 

  • Hybrid AI transcription/human check and correction: Human transcriptionists identify and address errors related to accents, slang, technical terms, ambiguous language, and other nuances that AI might miss. They also ensure accuracy, clarity, readability and proper formatting according to specific client needs

Transcribe It is leveraging its years of human transcription expertise to enhance the accessibility of AI-generated content. By combining the human touch with the speed and efficiency of AI, we ensure transcripts that are not only fast but also accurate, clear, and reliable.

How do I ensure my data is secure when using transcription services?

  • If you're looking for secure transcription for confidential or sensitive recordings, the best digital transcription should come from a UK based transcription company, and utilise robust security measures. They should have a transparent Data Protection Policy, detailing how data is collected, stored, used and protected.

Transcribe It’s security credentials:

  1. Secure platform with state-of-the-art encryption, trusted by many UK government departments.
  1. Fully registered with the ICO and compliant with UK GDPR regulations.

https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/data-protection-principles/a-guide-to-the-data-protection-principles/

  1. Data is stored within the UK and adheres to the 14 Cloud Security Principles outlined by the National Cyber Security Centre.

https://www.ncsc.gov.uk/collection/cloud/the-cloud-security-principles

  1. Our platform holds IS27001 certification, the international standard for information security management systems, and Cyber Essentials Plus accreditation.

https://www.ncsc.gov.uk/cyberessentials/overview

  1. All transcribers are UK-based and DBS-checked

https://assets.publishing.service.gov.uk/media/6229db7e8fa8f526d45ab5a6/Quick_Guide_to_DBS_Checks.pdf

  1. Your data is only visible to the individuals specifically managing or working on your transcription.
  1. Recordings are shredded within 24 hours of a transcript being shared with the client. All data stored within the cloud.
  1. Transcribe It utilises Threatlocker - Endpoint Zero-Trust protection, with allowlisting, ringfencing, elevation control, storage control, network access control, real-time auditing and Prevent Zero-Day Ransomware.

https://www.threatlocker.com/

  1. Transcribe It utilises Cisco Umbrella DNS-layer Security

https://docs.umbrella.com/deployment-umbrella/docs/welcome-to-cisco-umbrella

Do You Charge Extra For Express Turnarounds?

  • A good quality, well established transcription service will offer a 24-hour audio and video transcription service.
  • Need urgent audio transcription? Transcribe It offers fast, secure and accurate transcription for interviews, meetings, research and more, AT NO EXTRA COST.
  • Our transcribers are happy to go the extra mile, working flexibly in order to produce a professional transcript to be proud of, and fulfil our clients’ needs.

Where can I find an affordable, high quality, human transcription services company?

  • If you're searching for affordable, high-quality human transcription, the key is to find a provider that delivers transparent pricing and consistently accurate transcripts — without hidden fees or inflated turnaround charges.
  • Uniquely for our industry, we don’t charge extra for fast-turnaround, we simply fill our diaries up as we go along. Transcribe It offers professional transcription services without the premium price tag.
  • Transcribe It believes in fair pricing and offers consistently better value. We regularly benchmark our rates against our competitors and on average, we are 30% cheaper, offering exceptional value without compromising on quality or service.
  • You pay per recorded minute for transcription and per admin hour for AI check and correct.
  • No hidden fees, with human transcription services, you are assured of the cost before you start.
  • Whether you're in an academic setting, HR, the police, market research or a business requiring a meeting to be transcribed, Transcribe It delivers affordable transcription you can trust.